Shipping & Delivery
When will I get my order?
It takes us less than 24 hours to fulfill your order, after which it’s shipped out. The shipping time depends on your location, however it is mostly 5-15 days.
If the order gets stuck and takes more than 45 days, we will either send a new package or refund your money - whichever you prefer.
Where will my order ship from?
We have several facilities in the United States, Europe and China. Your package will ship accordingly to your location, to ensure the shipping time is reduced to a minimum!
Which countries do you ship to?
Currently we offer shipping worldwide. However, some locations do take much longer than others for your items to get there. Most of the time, shipping takes 5-15 days. If our courier states anything more than that, we will notify you.
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases BEFORE YOU ORDER.
How do I track my order?
Once your order is shipped, we will e-mail you with a Tracking Number and a Link where you can track your order.